Old Palapye Museum
Old Palapye Museum
Rock Paintings
Rock Paintings
Sunset
Sunset
Taking Over from the Pride
Taking Over from the Pride

Grading Criteria

All tourist enterprises licensed under the Tourism Act of 2009 shall be graded in accordance with the provisions of the Botswana Tourism Organisation (BTO) Act, 2009.

The gradig system is compulsory and it is conducted bi-annually. The system consists of a rating from 1 to a 5 star facility.

  • One Star facility offers fair to good (acceptable/modest) quality in the overall standard of furnishings, service and guest care.
  • Two Star facility offers good quality in the overall standard of furnishings, service and guest care.
  • Three Star offers very good quality in the overall standard of furnishings, service and guest care.
  • Four Star offers superior (excellent) comfort and quality with a high standard of furnishings, service and guest care.
  • Five Star facility offers an exceptional quality and luxurious accommodation with highest standard of furnishings, flawless service and meticulous guest care.

The grading standards are purchased at the Botswana Burea of Standards. Kindly contact them on +267 3903200 to find out on how you can access them.