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Classification of Facilities/Services

 Star Grading System
  - Introduction
  - Grading Standards
  - Grading Criteria
  - Application Process
  - Grading Process

 Eco-Certification System
  - Introduction
  - Eco-Certification Standards
  - Eco-Certification Criteria
  - Application Process

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Grading Standards

The Second Edition of the Grading Standards formulated by the Botswana Bureau of Standards consists of the following parts, under the general title Hotel and Related Establishments.

Grading Requirements

  • Part 1: Fully serviced hotels - Specification: an accommodation establishment that provides breakfast, lunch, dinner and personal service, for the convenience of the guests.

  • Part 2: Selected hotel - Specification: an accommodation establishment that provides breakfast, multipurpose public facilities and selected personal services.

  • Part 3: Game lodge and camp - Specification: an accommodation establishment which primarily utilises outdoor activities to sell exclusive packages for guests to visit natural or historical locations. The lodge and its facilities are usually for the exclusive use of resident guests.

  • Part 4: Domestic guest house - Specification: an accommodation establishment, operating from a private property, that provides breakfast, that has an option with regard to the provision of lunch and dinner and of which the public areas can be shared by the host and the guests.

  • Part 5: Commercial guest house - Specification: an accommodation establishment, operating from a private property, that provides breakfast, that has an option with regard to the provision of lunch and dinner and of which the public areas are for the exclusive use of the guests.

  • Part 6: Self - catering establishment - Specification: an accommodation establishment that provides the facilities and equipment necessary for guests to prepare their own meals.

These standards outline the criteria by which the establishments are to be assigned different grades and class/categories. The standards are reviewed after every five years through a Botswana Bureau of Standards established Technical Committee which consists mainly of industry stakeholders.

 
         
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